WhatsApp + Instagram · AI replies

Kya? — "What's next for your business messaging"

One inbox for WhatsApp& Instagram

Shared inbox, AI replies, and template campaigns — built for Indian teams that sell and support on Meta's messaging apps.

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See how it works

WA + IG

One dashboard

AI

Auto-replies

Templates

Campaigns

Dual channel

WhatsApp and Instagram.
One place to reply.

Stop hopping between Meta apps. KyaApp brings both channels into a shared inbox with AI and campaigns on top.

WhatsApp Business API

Connect your number, run approved templates, and reply from the same team inbox.

Instagram messaging

Handle Instagram DMs alongside WhatsApp. Keyword auto-replies for common asks.

AI that stays in the thread

OpenAI-powered replies for FAQs and after-hours — hand off to humans when needed.

Coming soon: Instagram comment → private DM

Convert public comments into private conversations — on our Meta-permissions roadmap.

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How it Works

Go live in 3 simple steps

Connect WhatsApp and Instagram, open your shared inbox, and start messaging — typically in under 5 minutes.

1

Connect channels

Link WhatsApp Business and Instagram in minutes

2

Unify your inbox

See WA + IG threads together and enable AI replies

3

Message & campaign

Reply live, run templates, and track results

Scroll to continue
Features

What ships today to
scale conversations

Dual-channel inbox, AI, campaigns, and analytics — without claiming tools we have not shipped yet.

Shared inbox

WhatsApp and Instagram conversations in one place so your team never misses a message.

AI auto-replies

Context-aware OpenAI replies for common questions — available around the clock on Pro.

Instagram keyword replies

Trigger automatic Instagram responses when customers message matching keywords.

Template campaigns

Send Meta-approved WhatsApp templates in bulk for launches, reminders, and updates.

Contacts & analytics

Keep contact history and track message volume and response trends from the dashboard.

API keys & billing

Programmatic access via API keys. Clear INR plans with Razorpay payments.

Roadmap

Team assign & notesNo-code flow builderSegments & drips
Use cases

Built for teams that live on Meta messaging

Compare

How KyaApp stacks up

Honest comparison — we win on dual-channel + AI simplicity; others win on commerce bots and Shopify depth.

CapabilityKyaAppWATIAiSensyInterakt
WhatsApp inbox
Instagram + WhatsAppPartialPartialPartial
AI auto-repliesPartialPartialPartial
INR plansPartial
Shopify commerce depthPartial
No-code flow builderSoon
vs WATIvs AiSensyvs Interakt
Pricing

Simple plans for growing teams

Clear INR pricing. Pick a plan that matches your channels and AI needs — upgrade anytime.

Free

₹0

14-day trial

Connect a channel and try the shared inbox.

  • 1 channel
  • Shared inbox
  • Limited campaigns
Start free

Starter

₹999

/ month

Core WhatsApp + Instagram for growing teams.

  • 2 channels
  • Campaigns & templates
  • Contacts & analytics
Start free

Pro

₹2,499

/ month

AI replies and higher limits for serious volume.

  • Up to 10 channels
  • AI auto-replies
  • Higher campaign caps
Start free

Message sends currently use a prepaid balance (pay as you go via Razorpay). Full card / subscription billing for usage is on the roadmap — your plan already covers product access.

Custom volume? Contact sales

14-day free trial. No credit card required to start.

Blog

Guides for WhatsApp & Instagram teams

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Migration

Migrating from WATI to KyaApp

A practical migration checklist if you are moving from WATI to KyaApp for WhatsApp + Instagram inbox and AI — without overpromising feature parity.

Roundup

Best WhatsApp CRM Options in India (2026)

A fair roundup of WhatsApp CRM and inbox tools for Indian teams — including when KyaApp, WATI, AiSensy, or Interakt fit best.

How-to

How to Run WhatsApp Template Campaigns

A practical checklist for Meta-approved WhatsApp templates — from approval to sending a campaign without burning your quality rating.